Terms and conditions
Our services include professional writing and other services that will market your skills and abilities based on the detail and accuracy of the information you provide. We take your career and projects seriously. Therefore, we provide and produce only the highest quality personal marketing tools and documents.
Haute Resume and Career Services LLC (HRCS) agrees to make changes to documents and correct errors and/or misinterpretation of data as part of the résumé and supplemental document development. The client is solely responsible for proofing and acceptance. All changes must be made in writing within 30 days of receiving first draft. Satisfaction is assumed upon acceptance of documents.
Client decision to address a new employment target not discussed in initial purchase agreement will result in additional fees.
Interview Guarantee: We know your new resume is going to produce results, and to prove it we have a 60-day interview guarantee. If your new resume doesn’t generate an invitation to interview within 60 days, notify us and we’ll revise it for you one time absolutely free!
In order for the guarantee to be honored, we require that you apply using your résumé along with a cover letter either written or approved by Haute Resume & Career Services LLC. The only other condition is that you do not change the content, wording or formatting of your résumé….. Any contact from a potential recruiter, an employer, or HR agency is regarded as interest and an invitation for an interview. The contact can be either by telephone, via e-mail, or personal correspondence.
Publication: Your résumé may be fictionalized in order to be published in articles, columns, books, and industry-related publications at the discretion of HRCS, and with the understanding that ALL IDENTIFYING INFORMATION (name, address, employer name, and so forth will be fictionalized to protect confidentiality.
Rush Fees: Projects that require less than a 7–business day turnaround may incur an additional rush fee.
Refunds: Once you have paid for your services and received our resume worksheets, there will be no refunds. You acknowledge that the time spent reviewing initial documents, and / or preparing for client interviews, communicating with you, and / or preparing resumes and other documents is compensable.
It is your responsibility to proofread the final copy for errors and/or omissions, and bring these to our attention before final printing or emailing. Note: Your final documents will not be mailed until we receive your authorization that the documents are error free.
Due to the inherent differences between computers and printers, you may find that the document does not print properly. This could be due to one or thousands of factors…the fonts, the page defaults, the printer you’re using, or the software. Problems of this type however, can usually be attributed to the inbuilt page defaults imposed on the document by your own printer. The main causes for concern are that inkjet and some older laser printers do not print the bottom border of your document. While we take every step to ensure your satisfaction, some issues are beyond our control and require you to make adjustments on your end.